Refunds & Returns


At Vaperama, the most important thing to us is that you are fully satisfied with all your purchases. If you change your mind after purchasing a product from Vaperama, and you haven’t yet used the item, you can return the product to us anytime for a full refund or you can exchange it for another product.


All products (except for coils and e-liquid) sold by Vaperama come with a 3-month warranty. If your product fails during this time, please get in touch and we’ll either replace, refund or exchange the product, depending on what you prefer.

Call us: 0203 751 8228
Text us: 07815 475 318

Email us:

Our return address:
17 Russell Quay
West Street
DA11 0BP

Please remember to include a note with your contact details, your order number and details regarding the issue you've been having.